TERMS & CONDITIONS
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Welcome to WELL-X, operated by SMAIDS SIA (registration number 54102006411). By accessing and using our website, you agree to comply with and be bound by the following terms and conditions.
1. Introduction
These Terms and Conditions govern your use of the WELL-X website (well-x.com) and the products and services offered by SMAIDS SIA. By using our website, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.
2. Company Information
WELL-X is operated by SMAIDS SIA, registered in Latvia with registration number 54102006411. Our registered address is Marijas iela 2, RÄ«ga, LV-1050, Latvia.
You can contact us at info@well-x.com.
Fun fact: Latvia, home to WELL-X, is often called the "Land of Blue Lakes" due to its numerous pristine lakes. Latvians are known for their love of nature and singing - they even have a nationwide song festival!
3. Products and Services
WELL-X offers health supplements designed to improve individual well-being. We also provide information and guidance through web chat, mobile chat applications, phone calls, and email.
4. E-commerce and Information
Our website contains refined information about health and wellness. We also operate an e-commerce platform for selling our physical products. In the future, we may expand to include digital products and services.
5. Personal Information and Privacy
We collect personal information from our clients, some of which is gathered through third-party applications like Google Analytics and Hotjar. This information is used solely to improve our website and the quality of our services and products. We may request additional, non-mandatory information from clients, such as email, phone number, or health status. We never directly ask for payment information or sensitive data that might endanger our clients' well-being, safety, or resources.
For more details on how we handle your personal information, please refer to our Privacy Policy.
6. Age Restrictions
While there are no age restrictions for using our website, we reserve the right to refund any purchases made by underage individuals if the product is unopened and undamaged. Shipping costs for returns must be paid by the client.
7. Refund Policy
For information about our refund policy, please refer to our Refund Policy.
8. Intellectual Property
All content on the WELL-X website, including text, graphics, logos, images, and software, is the property of SMAIDS SIA and protected by copyright laws. Without our explicit consent, none of the written or visual content may be reused in any shape or form.
9. Third-Party Services
We use third-party services such as Google Analytics and Hotjar to improve our website and services. These services may collect and process data about your use of our website.
10. User Conduct
Users of our website are expected to:
- Provide accurate and complete information when making purchases or contacting us
- Use the website and its content for lawful purposes only
- Respect the intellectual property rights of WELL-X and other users
- Not attempt to gain unauthorized access to our website, server, or any connected database
- Not transmit any viruses, malware, or other harmful code
11. Limitation of Liability
SMAIDS SIA shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the WELL-X website or products.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Latvia.
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the WELL-X website.
By using our website, you agree to these Terms and Conditions. If you have any questions, please contact us at info@well-x.com.
Last updated: 05.01.2025